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1. What sizes do we carry?
1. What sizes do we carry?
KRN specializes in plus-size clothing from Large to 6XL. For pants or other bottoms, available waist size in inches may range from approximately 28 to 60 inches, depending on the style and design.
2. How do I know which size will fit me?
2. How do I know which size will fit me?
Check our Size Guide and compare it with your actual body measurements. Since sizing and fit may vary per design, you may also message us your waist, bust, or hip measurement and we’ll help recommend the best size.
3. How do I order?
3. How do I order?
Browse our Shop by Category, choose your preferred design, then send us a screenshot or item code through Facebook Messenger. We’ll confirm availability and assist you with your order and payment details.
4. Do you ship nationwide and internationally?
4. Do you ship nationwide and internationally?
Yes! We ship nationwide and internationally via LBC Courier. For customers within Metro Manila, same-day delivery may also be arranged for paid orders, subject to availability and prior coordination.
5. Do you accept COD?
5. Do you accept COD?
Apologies, but we do not accept COD. KRN follows a payment-first policy for all online orders. Once your order and shipping fee are confirmed, full payment must be completed before your order is prepared for delivery or shipment.
6. Can I return and exchange my order?
6. Can I return and exchange my order?
Yes, eligible items may be exchanged. Please message us within 7 days of receiving your order so we can assist you. Items must meet our exchange conditions, and return shipping is shouldered by the customer unless the error is from KRN.
7. Are all designs available in all branches?
7. Are all designs available in all branches?
Our Mayon and Sto. Domingo branches have separate inventories, so available designs, sizes, and quantities may differ. Please message us first if you’re visiting for a specific item.
8. How do I check if an item is available?
8. How do I check if an item is available?
All items shown in our Google Drive catalogue are assumed available. However, please message us first to confirm the latest availability and process your order, as items may sell quickly.
9. Are these all your items?
9. Are these all your items?
Not yet. We are still developing our online catalogue, and most of our tops and dresses have not been uploaded yet. If you can’t find what you’re looking for, please send us a message and we’ll be happy to assist you.
10. What payment menthods do you accept?
10. What payment menthods do you accept?
We accept payments via GCash, Maya, bank transfer, and other available online payment options. Payment details will be provided once your order and shipping fee have been confirmed.
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